Customer Support

Hibobi provide cash on delivery service that allows you to pay for your order when you received your package. This service is only available in Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain and Oman. Please note that you need to provide the correct mobile number when ordering, so that the customer service can confirm the order with you.

Additionally, there is a $5 COD service fee for Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Bahrain and Oman. Please confirm the amount when placing the order.

Note: According to local policies and regulations, for Saudi Arabia COD service, currently only supports POS payment by card. Thank you for your understanding and cooperation.

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

The available credit card options are listed above.

Please note that Hibobi does not collect your Credit / Debit Card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.